7 Things You Can Implement Today to Boost Sales Call Show Rates Above 90% - Guaranteed!!
Introduction
In the world of sales, having high-quality leads is one thing, but getting them to show up for scheduled calls can be a whole other challenge. Thereโs nothing more frustrating than investing time and effort into scheduling calls with potential clients, only for them to miss the meeting. What if you could increase your show rates to above 90%?
Here are 7 things you can implement today to ensure your prospects not only remember your calls but also anticipate them with excitement. These actionable steps build rapport and solidify your presence in your prospect's mind, ensuring more consistent show rates.
Written be Keith Harrison of ๐๐ ๐๐น๐ผ๐๐ฒ๐ฟ๐ | ๐๐ฅ๐ ๐ ๐ณ๐ผ๐ฟ ๐๐น๐ผ๐๐ฒ๐ฟ๐
Tip #1: Clean Up CRM Data When You Get a New Lead
The first step in ensuring high show rates begins the moment you get a new lead. A messy CRM can result in missed opportunities and poor follow-up. Make sure that youโre cleaning up and organizing the CRM data for every lead as soon as you receive it.
Hereโs what you need to do:
Ensure the contact details are accurate.
Fill out all relevant fields, including the source, stage, and notes on how they came in.
If possible, research and add personalized notes, such as their pain points or specific interests.
Organizing your CRM data helps you track the progress of your communications and reminds you to follow up at just the right time. It also sets the foundation for the next steps.
Tip #2: Reach OutโEmail, or Go All Out with a Custom Loom!
Once your CRM data is clean and organized, reach out to your prospect right away. The first touchpoint is crucial in creating a lasting impression.
While a standard email is good, a custom Loom video is even better. By sending a short, personalized video, youโll stand out from the flood of emails your prospect receives daily. Itโs also an opportunity to put a face to your name and build rapport.
In your Loom video:
Introduce yourself.
Briefly highlight what the upcoming call will cover.
Reaffirm the value theyโll gain from the meeting.
A personal video takes just a few extra minutes to create but dramatically increases the likelihood of your prospect showing up.
Tip #3: Connect on Social Channels
Sales are all about building relationships, and thereโs no better way to do that than by connecting on social media. After sending your initial email or Loom, head over to LinkedIn (or other relevant platforms) and send a connection request.
By connecting on social channels, you:
Stay top of mind.
Add a layer of professionalism to your follow-ups.
Open an informal channel of communication.
Your prospect will see your updates and posts, keeping you in their sphere of influence. Itโs another subtle reminder of your scheduled call.
Tip #4: An Extra Call to Confirm
Many salespeople skip this step, but itโs a game-changer: make an extra call to confirm the appointment. A quick phone call, 24 hours before the scheduled meeting, reassures the prospect that youโre invested in their time and value the meeting.
During the call:
Briefly introduce yourself again.
Confirm the date and time of the meeting.
Mention that youโre looking forward to the discussion.
This simple step adds a personal touch and reduces the chances of no-shows. If the prospect canโt make it, theyโre likely to reschedule instead of ghosting.
Tip #5: Send Regular Reminders
As the meeting approaches, donโt let your prospect forget about it. Send timely reminders leading up to the call. Most CRMs allow you to automate this process, so take advantage of that feature to make it easy.
Hereโs a suggested schedule:
24 hours before: A reminder email or message confirming the time and date.
2 hours before: A quick reminder with a call-to-action like โLooking forward to connecting soon!โ
15 minutes before: A final nudge to remind them youโll be starting soon.
These consistent touchpoints keep your prospect engaged and reduce the risk of them forgetting the meeting.
Tip #6: If Theyโre Late by 3 Minutes, Call Them
Donโt wait too long if your prospect hasnโt shown up yet. If theyโre late by just 3 minutes, call them immediately. People sometimes forget, lose track of time, or experience last-minute issues.
A quick phone call shows your commitment and ensures the prospect doesnโt forget or give up due to technical difficulties. Itโs a simple but effective way to reel them back in and get the meeting started.
Tip #7: Get Confirmation or Cancellation
Before the scheduled call, make it a point to get confirmation or cancellation from the prospect. You can do this with a simple message or through automated reminders.
If your prospect confirms the meeting, great! But if they cancel, youโve avoided wasting time waiting around for a no-show. And cancellations often provide the opportunity to reschedule the meeting right then and there, increasing the chances of making the call happen later.
This approach of rapport building before calls should ensure at least 90%+ show rates as prospects are anticipating meeting "YOU" now and anyone not planning to come will cancel in advance ...
Conclusion
Implementing these 7 steps guarantees a boost in your sales call show rates. From cleaning up your CRM data to sending reminders and using personalized communication methods like Loom videos, these strategies are designed to keep your prospects engaged and excited to meet with you.
At CF Closers, we believe in providing CRM clarity by eliminating the burden of CRM management from your workload.
Imagine a world where all your CRM tasks are automated, and you donโt need to chase down reps for data entry.
Thatโs the world we create for our clients!
If youโre ready to boost your show rates and streamline your CRM processes, visit us at CF Closers.
๐๐ ๐๐น๐ผ๐๐ฒ๐ฟ๐ | ๐๐ฅ๐ ๐ ๐ณ๐ผ๐ฟ ๐๐น๐ผ๐๐ฒ๐ฟ๐
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